Ayala ENT & Facial Plastic Surgery Reviews
Based on 34 reviews
14:29 07 Feb 20
When I was 18 years old I got a Rhinoplasty. For some reason after the healing process I started experiencing congestion and difficulty breathing. As the years passed by 12+ years my allergies were severe and I eventually got addicted to decongestant Afrin. It was the only way I could breathe. I used Afrin at least 5 or more times daily. At nights I had to wake up get in a hot steam shower and use my doterra essential oils. It was a routine to be able to breathe. I saw a couple of ENTs in the valley and none of them gave me the confidence except the only ENT board certified in plastic facial surgery Dr Carlos Ayala. His experience gave me hope that he would correct my problem. I underwent a Septoplasty with a turbinate reduction on 12/9/19 he changed my LIFE! I can breathe now. I thank him so much. God bless you Dr Ayala!!!
15:32 24 Jan 20
Dr Ayala was so kind and truthful. Truly a great experience with HIM ESPECIALLY. The staff was great too.
06:23 06 Dec 19
I had a fantastic experience getting my first facial today at Dr. Ayala’s office. I actually went in inquiring about a more expensive/invasive procedure and he convinced me to go with an Oxygeneo facial that was a fraction of the cost. You know you can trust a doctor when they steer you away from a procedure that will make them more money! I was very pleased with the results of the Oxygeneo and the staff were all wonderful as well. I highly recommend Dr. Ayala.
15:38 12 Nov 19
I would really recommend this doctor to everyone. Everyone in the office is very professional, attentive and courteous. They take their time explaining everything. The doctor is an excellent doctor; he takes his time and provides different options for treatment. Once a path forward is decided he is involved all the way throughout the process explaining what’s going to happen and what to expect. I couldn’t be happier with the choice of doctor I made. I’m glad I took my time and did my research before rushing to select just any doctor. I highly recommend this doctor and his staff.
01:21 31 Oct 19
Amazing! I can breath now after 20 years. Dr. Ayalas experience goes a long way. I am a new person after getting a septoplasty and turbinate reduction. I highly recommend him. Best ENT around. I have been to one in the past and had a balloon sinuplasty. It didn’t work. Dr. Ayala new exactly what i needed and i thank him for helping me breath again.
18:39 15 Oct 19
Dr. Ayala and the entire team are extremely helpful and sweet throughout the entire process. From the day I walked in requesting a consultation to the day my cast was removed, I felt comfortable and at ease. I'm grateful for how they have made me feel and with the results of my procedure.
06:23 12 Aug 19
The staff has you write out a review on their website on an iPad while you pay at the front desk. They were honestly very friendly and to be honest, Dr. Ayala is very pleasant and seems very knowledgeable. It really is a shame. The staff there ended up messing up a lot of my information and when I would call back they seemed to not know what to say. I even caught them on a few fibs. I voiced my concerns, but honestly, there was no real point because they’re extremely defensive and will try to make their mistakes seem like your fault (which it’s not because they’re the ones in charge of organizing everything). I trust Dr. Ayala, but I don’t trust his staff at all, and I won’t risk them passing along the wrong information to him on the day of the surgery and then get a botched job. I really wrestled with writing this review, but honestly, this is the truth of my experience. Now I’m thinking they’ve had complaints before and that’s why they have everyone give a review as they pay. The visit there is pleasant, but their work itself (which you mostly find out after you’ve left to get your operation process started) is a real mess.
17:20 18 Jan 19
Dr Ayala is a very caring Dr, that’s explains everything before doing any procedure. I came to Dr Ayala because he is a trained Dr in the facial structure. I would recommend anyone have any procedure done to come to him first
22:56 29 Jul 18
I am so happy I found Dr Ayala. I had a rhinoplasty and septoplasty and it has been such a transformational experience! To find an ENT and a plastic surgeon certified in facial reconstruction here in The Valley is a blessing! I know there are many Plastic surgeons here but most of them have a general certification and mainly practice breast augmentations and tummy tucks. I needed a surgeon who’s main practice is on facial reconstruction. Dr Ayala is that surgeon! I will continue to come here for any of my facial needs!!
Audrey De la Rosa
05:05 17 May 18
Walked in and was quickly greeted by all three ladies at the front desk. Very welcoming atmosphere! Waiting area was bright, clean, and even a TV showing some examples of different situations/procedures, and some other information regarding Dr. Ayala, which I thought was interesting. Waiting time was short, probably less than 15 minutes but that time included me filling out my paper work since it was my first visit. Once I was taken to a room, his medical staff went through basic questions and vitals and told me he would be right with me. (Also very nice) Dr. Ayala came in shortly and listened to my concerns and then used a camera to confirm my problem. I’ve visited several doctors that are often in a rush with the patient but somehow you’re office visit turns to about four hours. This wasn’t the case here at all. The entire office seemed very fast pace and productive! (For reference: I came across this doctor searching for ENT doctors in the McAllen area. I was not referred.) Happy with my choice of doctor and his friendly staff!
18:37 18 Oct 17
Dr. Ayala and the procedure performed on me has dramatically changed my life. Through the years people had commented on my nose. I used to have a big bump and a deviated septum. With having a big bump on my nose it affected me and made me self conscious for so many years. I avoided making new friends, or taking pictures at certain angles. It really took a toll on me emotionally. I have always considered changing the shape of my nose. And now I finally got it done. It helped me much in these three wks that it has been done. I feel very confident in how I look. I talk to more people and I feel more confident in these interactions. Thank you Dr. Ayala!
20:18 26 Dec 16
Dr Ayala is outstanding. Excellent staff.. he is very patient and explains everything to even my 14 year old son. I was so impressed with him that I took my 11 year old son to him also. Excellent bedside manners.. everyone very professional. I even had Botox with him... no pain and he explained everything. I also purchased products for my face.. good prices.. I'm just a teacher and I was able to purchase injectibles and facials..in my opinion ... he is the " BEST" ENT & FACIAL PLASTIC SURGEON South Texas. I have recommended him to other teachers and friend of mine.... Sincerely, Sylvia Migoni, Edinburg, Texas